If this is your first attempt to access the MyWGU portal, you need to create an account before you can sign in. Before you can create an account, you must have filled out the WGU application and paid the application fee; however, the username and PIN you created for accessing the WGU application form do not provide access to the MyWGU portal.
The credentials you provide during this process will become your permanent means of accessing the MyWGU portal, your courses, and many other learning resources you will use as a student.
If you feel you have correctly typed your username and password but you cannot sign in, please try one of the following:
Create an account. If you recently created an account to fill out the WGU application, you may be trying to use those credentials to access the MyWGU portal, but you need to create your permanent student account instead.
Retrieve your username. You may have forgotten the username assigned to you.
Reset your password. If you have already created an account and are using the correct username, your password may be incorrect.
If you are still unable to sign in, please contact the IT service desk. Call 1.877.435.7948 and dial 2 for technical support or email us at firstname.lastname@example.org.